Our Staff

Tracy Duvall

HIS Trainee

Tracy is a native of Gaston County and moved to Dallas, North Carolina in 2003.Tracy attended Ashbrook High School and Gaston College and started working at Dr. R. Wm. Kelly Jr. DDS, PA office in 1989 as a Front Office Receptionist and moved into the Office Manager position in 1997 until 2005. At that time, she had her second child and decided to be a stay at home mom. In 2010 she began working for Dr. David White Orthodontist Practice as an Orthodontist Assistant until 2015.

Tracy began working in the hearing industry in 2015 and was drawn to the profession because she really enjoys being a part of making a positive impact on other people lives, working with the public and making people smile. What Tracy loves most about saving hearing lives is being a part of changing someone’s life for the better. Tracy strives to give excellent customer service by building relationships with her patients helping them with financing options and educating them through their hearing journey in her everyday work with patients.

Outside of saving hearing lives, Tracy loves hobbies such as dancing, making crafts and spending time with her family.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

This is the best in the business friendly kind and caring people who want to help you out with your health and hearing issues I have been coming to them now for right at 12 or more years and they have been there for me every single time thank you...

Michael Kistler, on Google

Always helpful and able to take care of any problem I have- very pleasant and friendly atmosphere- would highly recommend them to everyone

Anne Beckham, on Google

Very pleasant.

Donna Vitale, on Google

Ashley was very friendly and professional.

Joe Rowe, on Google

Everything went very smoothly. Everyone was very helpful. My experience was very helpful in my understanding of hearing loss. I liked the way it was explained to me. It was a great experience.

Edward Wallace, on Google

Great experience..so helpful and knowledgable. Thanks again

Tracey Kerber, on Google
Teresa Hedrick, on Google

Very friendly staff.

Terri Parrott, on Google

Clean facility. Kind staff.

Jeffrey Wisdom, on Google

Tracey and staff are very personable, caring, capable, and helpful. I look forward to my regular check-ins. :)

Evangeline Johnston, on Google

The team is always great and helpful!

Lynn Wilson, on Google

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