Our Staff

Florica Bonar, HIS

Hearing Instrument Specialist

Florica Bonar is a Hearing Instrument Specialist. She is originally from Arad, Romania, Europe, and moved to Hickory NC in 2002. Florica attended Liceul Industrial Nr 3 CFR Arad and started working at Coop. Pielarul Arad in 1984. Florica began working in the hearing industry in 2016 and was drawn to the profession because she is dedicated to helping people achieve a better quality of life through healthy hearing. Hearing loss affects millions of Americans of all ages and studies show that people who act regarding their hearing loss enjoy a higher standard of living, thus this profession has a major positive impact on many people’s lives.

What Florica loves most about saving hearing lives is seeing the joy that sparks in the eyes of a person deprived of hearing their loved one’s voices. She enjoys working to help diagnose and manage hearing problems, in patients, by providing diagnostic audiologic examinations and implementing comprehensive hearing loss treatment and management. In 2019 she was licensed as a Hearing Instrument Specialist in the state of North Carolina.

Outside of saving hearing lives, Florica loves hobbies such as reading, traveling cooking and baking, and growing flowers. She also loves to spend time with her husband, her daughter, and their 2 cats.

She looks forward to helping you find the best solution for your hearing needs!

Tracy Duvall

HIS Trainee

Tracy is a native of Gaston County and moved to Dallas, North Carolina in 2003.Tracy attended Ashbrook High School and Gaston College and started working at Dr. R. Wm. Kelly Jr. DDS, PA office in 1989 as a Front Office Receptionist and moved into the Office Manager position in 1997 until 2005. At that time, she had her second child and decided to be a stay at home mom. In 2010 she began working for Dr. David White Orthodontist Practice as an Orthodontist Assistant until 2015.

Tracy began working in the hearing industry in 2015 and was drawn to the profession because she really enjoys being a part of making a positive impact on other people lives, working with the public and making people smile. What Tracy loves most about saving hearing lives is being a part of changing someone’s life for the better. Tracy strives to give excellent customer service by building relationships with her patients helping them with financing options and educating them through their hearing journey in her everyday work with patients.

Outside of saving hearing lives, Tracy loves hobbies such as dancing, making crafts and spending time with her family.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

The staff was super friendly and extremely helpful. They made me aware of all my hearing options and helped me choose my best possible option. They made my hearing loss more bearable.

Michelle Chislom, on Google
rita absher, on Google

Very nice and clean facility. Staff very professional and helpful.

Yvonne Norwood, on Google
Darlene Frisbee, on Google

Initially, I took my husband to a free hearing test site and he did the basic raise your hand if you could hear me test behind a closed door. The offering price for a hearing aid $3000 no payment plans... I had to seek another route.. My insurance Edna at...

Angel malloy, on Google
Patricia Monjure, on Google
dwayne shipton, on Google

Professional, efficient, and helpful.

Sharon Waters, on Google

Very professional and friendly. Explained things well.

Kelley T, on Google

Very positive experience with the staff at Best Value Hearing this week. I was having problems w my existing hearing aids and needed advice. Very professional and ran me through a series of tests. No rush—- just a thorough examination before giving any advice. Zero sales pressure to move to...

John Rusling, on Google
Michael Starke, on Google

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